Crimson Technology Ltd
Crimson Dynamics Solutions

Connect WeChat and WeCom with Dynamics 365

Bring customer conversations, marketing engagement and service interactions together in Microsoft Dynamics 365. Explore the connector that fits your business.

WeChat Official Account

WeChat Connector

Connect your WeChat Official Account with Dynamics 365 to manage followers, publish content, send personalised messages and engage customers through Customer Insights journeys.

WeCom / Enterprise WeChat

WeCom Connector

Connect WeCom external contacts and eligible one-to-one conversations with Dynamics 365 Sales and Customer Service for better follow-up, customer context and collaboration.

Customer Service & Contact Center

WeChat Connector for Dynamics 365 Contact Center

Bring service conversations from WeChat Mini Programs, Official Accounts and WeCom Customer Service into Dynamics 365 Contact Center, with routing and a unified agent workspace.