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Dynamics 365 Sales

Empower sales teams with automation, contextual insights, and next-generation AI.

Close more deals

Generate customer-specific email drafts, email summaries, and opportunity summaries with copilot capabilities.


Focus on the right customers with AI-based scoring models, a prioritized work list, and data visualizations.


Minimize app-switching with automatic updates in Microsoft 365 apps.


Meet customers needs

Use Copilot to generate summaries of customer details, meetings, emails, and relationship history.

Get recommendations for engagement activities and notifications about contact activity and upcoming close dates.

Get AI-generated meeting summaries, including keyword and conversation analysis, competitor mentions, KPIs, and suggested tasks.


Guide sales teams

Predict revenue and track performance against goals with forecasts and charts.

Provide automated sales guidance by creating sequences of sales actions for your team.

Get insights and key performance indicators (KPIs) from top performers to discover how others can learn from their success.



Dynamics 365 Sales

Dynamics 365 Sales is a robust CRM solution that empowers businesses to streamline sales processes, manage leads and opportunities efficiently, and gain valuable insights through AI-driven analytics. With features like relationship insights, sales collaboration, and mobile accessibility, it enables sales teams to enhance productivity and drive revenue growth. Customizable dashboards, predictive analytics, and seamless integration capabilities further empower organizations to optimize sales strategies and deliver exceptional customer experiences.