Send messages in Journeys using WeChat Channel
To send messages in Journeys using WeChat Channel, follow the steps below:
- In Customer Insights – Journeys app, navigate to “Journeys”.
- Click on “New Journeys”, on “New Journey” dialog, select either Trigger-based, or Segments-based.
- In the next screen, select “Other Channel”.
- On “Other Channel” pane on the right:
a. Select “WeChat Sender (WeChat Channel)” from the “Channel”.
b. Choose existing message on “Choose a message” field or click on “New Custom channel message” to create new custom channel message.
c. If selected “New Custom channel message”, on the new dialog,
- On “New Custom channel message” dialog:
a. Set the “Name” of the custom channel message on the top left corner of the dialog.
b. Enter the message details in the fields below
