Managing WeChat Official Account
To manage WeChat Official Account in WeChat Connector App Dynamics 365 user must be assigned with one of the following security roles:- WeChat Super User – ability to manage all WeChat Official Accounts with organizations level access to all WeChat related data and configuration with create, read, update, delete permissions.
- WeChat Standard User – has ability to:
- Use WeChat Chat App to read and respond to messages within same business unit.
- Ability to update Customer Service Account assigned to the user.
- Create, read, update permission on below data within same business unit:
i. Chat Sessionii. WeChat Articleiv. WeChat Auto Responsevi. WeChat Marketing Channelvii. WeChat Materials
- Read only permission on below data within same business unit:
i. WeChat Interactionsii. WeChat Article Summaryiv. WeChat User Summaryv. WeChat Menu